Privacy Policy

Who we are

We are in business under the name of Inge’s Bead Work.  Our website address is: https://www.ingesbeadwork.com.  Our business is located in Garland, Texas, USA. We do not have a physical walk-in store location.  We sell online and at art & craft shows.

What we collect and store

While you just visit our site, we will not track you.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address and phone number. We use this information to:

  • Send you information about your order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Comply with any legal obligations we have, such as calculating taxes

Your credit card/payment information is collected directly by our payment processor and will never be made available to us.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

What we share with others

We do not share information with third parties, except to process your orders including payment.

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.

Cookies

Our website is built using WordPress.  WordPress is using cookies to support its operation; for details, see here.  Our payment processors may also set and use cookies according to their own privacy policies.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

Your order information will be stored in a secure database on our web site until we have fulfilled your order and then moved offline.  There is no public login capability on our website.

What third parties we receive data from

After our payment processor Stripe has processed your data, we receive payment confirmation from Stripe.  This includes shipping information but does not include payment account information like credit card numbers.

Contact information

If you have any questions or concerns regarding privacy matters, you may contact us at support@ingesbeadwork.com

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